Last updated: 1 November 2024 · Owner: Tom Gallagher, Operations Manager · Financial values redacted from this version.
| Supplier | Category | Contact | Contract Ref | Renewal | System Access Granted | DPA |
|---|---|---|---|---|---|---|
| ClearConnect Systems Ltd | Managed IT / Remote Infrastructure | Gordon Reid g.reid@clearconnect.co.uk +44 141 332 8900 support@clearconnect.co.uk |
RCT-SUP-2024-001 | November 2025 |
VPN: always-on persistent tunnel Scope: Corp LAN · Mgmt VLAN · Clinical Segment Jump host: cc-jump-01 (10.10.99.20) Engineers: cc-eng-reid, cc-eng-support cc-eng-mcpherson — leaver Oct 2023 — NOT YET DEPROVISIONED Action: d.mcallister@ratebay.co.uk OPEN |
✓ 2022 |
| Microsoft Ltd | Cloud / Azure / M365 | Owner: r.burns@ratebay.co.uk | CSP Agreement | Rolling | Azure sub · Entra ID · M365 tenant | ✓ MSPA |
| Fortinet UK Ltd | Network Security | Owner: d.mcallister@ratebay.co.uk | RCT-SUP-2022-004 | December 2025 | FortiGate 200F (via ClearConnect maintenance) | ✓ 2022 |
| Veeam Software | Backup & Recovery | Owner: m.tennant@ratebay.co.uk | RCT-SUP-2023-007 | March 2026 | Veeam B&R on rcare-bkp-01 (10.10.30.60) | ✓ 2023 |
| NextGen / Mirth Connect | HL7 Integration Engine | Owner: j.fletcher@ratebay.co.uk | RCT-SUP-2021-002 | Jan 2025 — DUE | Mirth Connect on hl7-int-01 (10.10.20.20) Vendor manages Mirth config; Ratebay owns OS |
✓ 2021 |
| Splunk Inc. | SIEM | Owner: m.tennant@ratebay.co.uk | RCT-SUP-2023-009 | September 2025 | Splunk Enterprise rcare-siem-01 (10.10.30.50) | ✓ 2023 |
| Proofpoint Inc. | Email Security | Owner: m.tennant@ratebay.co.uk | RCT-SUP-2022-006 | August 2025 | mail-gw-01 (10.10.1.30) — Proofpoint managed | ✓ 2022 |
| BSI Group | ISO 27001 Audit | Owner: a.khan@ratebay.co.uk | IS 812944 | Q1 2025 surveillance | Audit access only — no direct system access | ✓ NDA |