Get In Touch

Contact Us

We'd love to hear from you. Whether you're a prospective client, an NHS organisation, or a journalist — get in touch with the right team below.

Get in touch

We aim to respond to all enquiries within 2 working days. For urgent support queries, please use the support portal.

Find the right person

General Enquiries
+44 131 496 8200
RateCare360 & NHS Procurement
James Fletcher, Clinical Systems Support Lead
+44 131 496 8204
IT Infrastructure & Managed Services
Mark Tennant, Head of IT
Careers & Recruitment
Tom Gallagher, Operations Manager
Media & Press
Dr. Sarah Okafor, CEO
IT Support (Existing Clients)
Use the support portal for all technical requests.
support.ratebay.co.uk →
Out-of-hours critical incidents: escalated to ClearConnect Systems via the portal

Data Protection & GDPR

Ratebay Care Technologies Ltd is a registered data controller with the Information Commissioner's Office (ICO).

  • ICO Registration number: ZA812944
  • Data Protection Officer: Priya Nair
  • DPO contact: p.nair@ratebay.co.uk

For Subject Access Requests, data erasure requests, or any GDPR-related enquiry, please contact our DPO directly at p.nair@ratebay.co.uk. We aim to respond to all data subject requests within 30 days.

Registered address

Ratebay Care Technologies Ltd
4th Floor, Saltire Court
20 Castle Terrace
Edinburgh
EH1 2EN
Scotland, UK
Registered in Scotland: SC412847
VAT: GB 412 8471 23