Edinburgh-based healthcare IT specialists, supporting NHS and private clinical organisations since 2012.
Ratebay Care Technologies was founded in 2012 by Dr. Sarah Okafor, following 15 years in NHS clinical informatics. The company was established with a clear mission: to build healthcare IT systems that genuinely support clinical practice, rather than creating additional administrative burden for healthcare professionals.
We are headquartered in Edinburgh, Scotland, and support NHS GP practices and private healthcare providers across Scotland and Northern England. Our team of 42 people combines deep healthcare domain expertise with strong technical capability across cloud infrastructure, clinical integration, and information governance.
We are a registered company in Scotland (SC412847) and hold ISO/IEC 27001:2022 certification, Cyber Essentials Plus, and NHS Digital Approved Supplier status.
Every technology decision we make is evaluated against its impact on clinical care. We maintain strict clinical safety processes (DCB0129) and treat system downtime as a clinical risk, not just a technical inconvenience.
Healthcare IT is genuinely complex. We don't oversimplify what we do or promise outcomes we can't deliver. Our clients know they're working with a team that understands the real constraints of NHS IT.
The transition from legacy to cloud is measured in years, not months. We build long-term relationships with clients and design solutions that will serve them through that transition, not just for the next contract cycle.