Trusted by NHS GP practices across Scotland

Healthcare IT that works
as hard as you do

Ratebay Care Technologies delivers cloud-hosted patient administration software, integration services, and infrastructure support to NHS-adjacent clinical organisations across Scotland and Northern England.

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NHS Digital Health — For Educational Purposes Only BSI ISO/IEC 27001:2022 Certified — For Educational Purposes Only Cyber Essentials Plus IASME Certified — For Educational Purposes Only
34
NHS GP practices supported
3
Private hospital groups
99.7%
Platform uptime (2024)
12+
Years in healthcare IT

Technology built for clinical environments

From cloud-hosted SaaS to legacy system integration, we support the full spectrum of healthcare IT needs.

RateCare360

Our flagship cloud-hosted patient administration platform. Used by 34 NHS GP practices across Scotland to manage appointments, referrals, and patient records.

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HL7 Integration Services

Seamless clinical messaging between legacy on-premises systems, our SaaS platform, and NHS Digital data feeds using industry-standard HL7 and FHIR protocols.

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Managed Infrastructure

End-to-end IT infrastructure management for clinical organisations. Servers, networking, security, and helpdesk support — all backed by our Edinburgh-based team.

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Modernising healthcare IT without disrupting care

Many of our clients run a mix of modern cloud systems alongside legacy on-premises infrastructure that cannot be immediately replaced. Our team specialises in bridging that gap — keeping legacy systems operational while progressively migrating to cloud-based alternatives.

We understand the reality of NHS IT: decommissioning a critical clinical system takes years of planning. We're here for the long transition, not just the destination.

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Our Digital Transformation Programme includes:

  • Cloud migration planning and staged rollout
  • Legacy system integration and lifecycle management
  • Azure-hosted SaaS deployment and configuration
  • Staff training and change management support

News & Announcements

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14 November 2024
Partnership

Ratebay partners with ClearConnect Systems for 24/7 infrastructure support

We are pleased to announce an expanded support agreement with ClearConnect Systems, extending remote infrastructure management across all client environments.

3 September 2024
Press Release

Ratebay launches major digital transformation programme

Our new Azure-hosted infrastructure programme will progressively migrate clinical data management systems to the cloud over the next 18 months.

22 July 2024
Product

RateCare360 achieves NHS Digital Approved Supplier status

Following a rigorous assessment process, RateCare360 has been formally recognised as an NHS Digital Approved Supplier for patient administration systems.

Ready to modernise your clinical IT?

Whether you're looking to migrate from legacy systems or extend your current infrastructure, our team is ready to help.

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